Ziff Davis, LLC. Privacy Policy

This Privacy Policy describes what information Ziff Davis, LLC (“Ziff Davis” or “we”) gathers, how we collect it, our information-sharing practices, how users may change the way their information is collected and how to access their information that is provided on our websites and mobile applications.

Ziff Davis has received TRUSTe’s Privacy Seal signifying that this Privacy Policy and our practices have been reviewed for compliance with the TRUSTe program.

For a list of TRUSTe certified sites, please click here.

In this Privacy Policy, we will discuss the following information and more:

Personal Information generally means information that might reasonably be used to specifically identify you and may include information such as your name, address, age, email and phone number. This Privacy Policy applies to all Personal Information that we receive, regardless of how it is gathered or stored. We collect such Personal Information when you provide it to us or use our services, such as when you:

Several of the services that we offer require registration as a condition of use. We may also receive Personal Information about you from other sources and add it to the information you have provided to us. For example, our Salesify division may collect information about you from databases provided by its customers, from public sources, or via telephone research efforts.

Please note that Ziff Davis is not responsible for the information you volunteer about yourself in the discussions in our forums, blogs, wikis, chat rooms, or other publicly accessible interaction, or information that you choose to make public in your member profile or other areas that allow users to upload or post content. We discourage users from posting personally identifiable information in this fashion, and any personally identifiable information you post to these areas is not covered by this Privacy Policy. You can change your publicly available information at any time via your profile page or to request removal of your Personal Information from these areas, please see our section on Updating Your Registration Information in this Privacy Policy. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. Please refer to the Terms of Use for our websites for more information.

We display personal testimonials of satisfied customers on our emedia web sites in addition to other endorsements and we display personal reviews of products on PCMag.com. With your consent we may post your testimonial or review along with your name and company. If you wish to update or delete your testimonial or review, you can contact us at [email protected] and be sure to include “Privacy Policy” in the subject line.

Referrals  If you choose to use our referral service to send an article to a friend, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the website. Ziff Davis does not store your friend’s email address.

Import Contacts You can import contacts from your Outlook or other email account address book to invite them to become members of our website. We collect the username and password for the email account from which you wish to import your contacts, and will only use your personal information for that purpose.

Part 2- Other Information That is Collected:

Cookies are small text files that are placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. Please see our Cookie Policy for more information, including a more in-depth explanation of what cookies are, the different types of cookies used on Ziff Davis sites, and how to change or delete them.

Log Files As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Web Beacons are electronic files that allow a website to count users who have visited that page or to access certain cookies. When you receive email messages or newsletters from us, we may use web beacons, customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information.

ETag We and our e-commerce partners, affiliates, or analytics providers, use technologies such as tags to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Pixel Tags also known as clear GIFs, beacons, spotlight tags or web bugs, are a method for passing information from the user’s computer to a third party website. Used in conjunction with cookies, Ziff Davis may use pixel tags to improve our understanding of site traffic, visitor behavior, and response to promotional campaigns. Pixel tags are also used as a supplement to our server logs and other methods of traffic and response measurement, and they are sometimes used in conjunction with small Javascript-based applications. We may also implement pixel tags provided by other companies for the same purpose. We use clear GIFs in our HTML-based emails to let us know which emails have been opened by recipients.

Local Shared Objects and Local Storage  We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store user settings and video viewing history. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing Local Storage/HTML5. To manage Flash Local Shared Objects please click here.

IP Addresses are a unique string of numbers that identifies each computer attached to the Internet. We use IP Addresses to analyze trends, administer our websites, track users’ location, and gather broad demographic information for aggregate use. We may connect information about your IP Address to known corporate information and use associated information related to aggregate content preferences to assist in our efforts to market business-to-business services to the originating corporation or corporations. IP Addresses that we collect are sometimes linked to personally identifiable information. We use registration and email addresses that you provide together with IP Addresses and other information that we collect as described in this Privacy Policy. By combining the information, we are better able to understand our users and to better market services and products to our users.

Device ID (identification) is a distinctive number associated with a smartphone or similar handheld device. Device IDs are different than hardware serial numbers. iOS uses the Identifier for Advertising (IDFA) and Android uses Advertising ID. Some of our apps and mobile sites may create a unique device ID for your smartphone or other mobile device using our own algorithm. We use Device IDs – either our own, IDFA or Advertising ID- to analyze trends, administer our mobile sites and apps, track mobile users’ location, and gather broad demographic information for aggregate use. We may connect information about a visitor’s Device ID with other information we gather about that visitor as described in this Privacy Policy. By combining the information, we are better able to understand our users and to better market services and products to our users.

Mobile Analytics We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Third Parties. To improve the quality of some of our services, we may supplement the information we collect with information from third parties, including third party affiliate network operators, referral sources, and social networking sites or services (such as Facebook, Twitter, and LinkedIn). For example, if you access My IGN (my.ign.com) using a third party connection or log-in (such as Google+, Facebook or Yahoo!), we may also collect your user ID, username or email address associated with that third party service or any information you have made public in connection with that service or the third party shares with us. In addition, we may use data collected by a third party operator/licensee of localized versions or editions of PCMag.com, IGN.com, or AskMen.com.

Speedtest—Broadband Performance Data Services.  When using our Speedtest application, we collect test results, approximate location of the server and user machine (using publicly available information and if made available by your mobile device) as well as the network address and the ISP, college or organization that operates the network you test. The information we collect via the broadband and mobile performance tests run on the Speedtest app, speedtest.net or pingtest.net is done so anonymously and is then aggregated for a few different broadband performance data services. We do so with the express intent of providing a neutral and unbiased monitoring and reporting resource for users around the world. This anonymous, aggregated data can be accessed via subscription services.

Offers.com—Merchant Preferences. When using the Offers.com service, we may collect information that is about you but does not identify you, such as your merchant, brand and coupon preferences, and your interactions with Offers.com and its merchants. This and certain other information about you as described above (including personal information) may be collected when you: (1) search for merchants, brands or coupons, (2) view, display, click, print or download a coupon; (3) submit or redeem a coupon to a merchant; or (4) interact with advertisements appearing on the Offers.com website.

Social Media Widgets. Our websites include social media features, such as the Facebook “Like” button and widgets, which include the “Share This” button or interactive mini-programs that run on our sites. These features may collect your IP Address, track which page you are visiting on our site, and may set a cookie to enable the features to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our sites. Your interactions with these features are governed by the privacy policy of the company providing it.

Online Ad Serving. Ziff Davis and some of our advertisers use third party advertising service companies to serve advertisements when you visit our sites or use our apps. Often, these third party advertising companies employ cookie, pixel tag and other technologies to measure the effectiveness of Web, app and email advertisement and to create a record of interaction with our content that they use in conjunction with their advertising which appears on other sites or apps, or for reporting website traffic, app use, statistics, advertisement data and/or other activities on our sites. We will also engage third party providers to assist with the segmentation of this data. Ziff Davis and/or these third party advertisers may collect non-Personal Information about you for online behavioral advertising (OBA) purposes- which includes mobile devices and apps- in order for you to receive relevant interest-based advertising from us in the future but see below - Interest Based Ads- for more information on OBA. The specific providers we use are subject to change.

For a list of the applicable providers, click here. For information about how to opt out of tracking methods for these entities and others, click here.

What We Provide to Third Parties:

Statistical Reports and Contact Lists. The aggregate statistics that describe our online audience—which are often based on the information you provide when you subscribe, register, or browse our sites—help us sell advertising by, among other things, describing the demographics of our visitors, and otherwise publicize Ziff Davis and our brands. In addition, we make some information collected by our B2B, emedia and Salesify divisions, such as the name of our users, their mailing address, phone number, email address—and in certain circumstances their employer's name, company size and other industry data—available on a rental or other basis (e.g. sale) to third party providers of goods and services when such information is provided in connection with webcasts and white papers or other sponsored downloads. Please note that we only take such actions in connection with emails collected by PCMag, Toolbox.com, ITtoolbox, Inside CRM, IT Management, IT Security, and Voip-News. Please see the sections Webcasts and White Papers/Other Sponsored Downloads below to learn more. To learn how you can make choices about how this information is used or shared, please visit the How You Can Change or Control What is Collected section below.

Email Deployment, Data Analysis E-Commerce and Other Services. We provide customer lists, email addresses and other information to third party companies and contractors who provide us with specialized services, such as email message deployment, merge-purge (identifying and removing duplicate addresses), subscription fulfillment, customer support and service, research, statistical analysis, data and website hosting, and other data and transaction processing. These companies work on our behalf, and we do not provide our lists or other data to them for their own permanent use. Those service providers will be permitted to obtain only the information they need to deliver the service. They should also maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Please note that we engage third party service providers for the purpose of processing the sale of subscriptions, to fulfill your orders for product purchases, to honor your request to be removed from promotional mailings, or other services. These service providers have access to or are provided with certain Personal Information (including credit card information) in order to provide us with the applicable service.

Webcasts. At times we produce and host sponsored webcasts for a variety of companies (“Sponsors”). Data collected during the registration process and the actual event may be shared with those Sponsors and others. The data is governed by our Privacy Policy and the third party’s privacy policy, and it may be used by us and the Sponsor for follow-up purposes.

White Papers/Other Sponsored Downloads. Ziff Davis hosts product listings and offers informational downloads for a variety of third party vendors. When registration is required in order to receive or view the download, some or all data collected during product registration and/or Ziff Davis website registration may be shared with the vendor (and other third parties) in order to send information related to the topic of the white paper or product download.

Contests, Competitions, Sweepstakes and Prize Draws. Data collected during the registration for contests, competitions, sweepstakes and prize draws is used by us and may be shared with sponsors and other third party companies involved in administration and prize fulfillment. Please read the official rules carefully before you submit your personal information.

Co-Branded Sites and Services. When you use a co-branded service (a service operated with a partner of Ziff Davis), or register or otherwise provide information on a co-branded site, you grant us permission to pass the information collected back to that partner. Use of your information by such partners is subject to their privacy policies as well as ours.

Speedtest Results. We license the results from all tests run through our Ookla brand—including speedtest.net and pingtest.net—to third parties.

Online Data. All Online Data is collected anonymously as described here. However, data collected on Speedtest.net is not anonymous as follows: Ookla collects users’ IP Addresses as described in the above section. Ookla licenses the online data collected on Speedtest.net to various companies around the world, including IP addresses and results from the speed tests taken. In most cases, the IP addresses are masked or partially hidden, but in some cases we provide the full IP address to the company licensing the information. For some Internet Service Providers (ISPs) and mobile carriers, Ookla will provide full IP addresses for that company’s customers upon request for use in customer insights and assistance. Ookla may also provide full IP addresses to equipment manufacturers and core network, or wholesale, providers on a case-by-case basis for network research purposes. In the cases in which we provide the full IP address, it is because the company, typically an Internet Service Provider (ISP) or mobile carrier, owns those IP addresses and provides them to their customers when their customers enter into a service contract. Because the company owns the IP address, we provide that full information to those companies when they specifically request that information.See below Interest-based Ads for data that we may sell, license or transfer to third parties.

Ecommerce. When shopping on some of our sites or pages, users may need to provide personally identifiable information that is necessary to fulfill an online order, including name, billing address, shipping address, telephone number, email address, credit card number (with expiration date), and any of the above information needed to send a package to a gift recipient. If a user creates an account, the credit card information above will not be stored under their account. When placing an order, credit card information will be immediately entered onto a secure server of a PCI-compliant third party. We partner with a number of third parties to process and fulfill orders, send transactional emails, collect payment/credit card information and ensure delivery of downloads and packages. While these third parties may have access to Personal Information in order to perform their duties, they are not permitted to use it for other purposes. For Offers.com, we may disclose personal information to referral sources to the extent necessary to process and record the referral and to merchants and third party affiliate networks to the extent that you have submitted or redeemed a coupon offered by the merchant or participated in an offer or other activity sponsored or offered through Offers.com on behalf of the merchant, to the extent necessary to process and record the submission or redemption of the coupon and/or to facilitate your participation in the activity.

What Ziff Davis does with the Information it Collects

Personal Information .  We only use Personal Information in a way that is compatible with and relevant to the purpose for which it was collected. How we use personal information is further described in the section What We Provide to Third Parties.

Emails. We use email addresses to send offers of services or products (and as set forth in the section What We Provide to Third Parties). Any recipient will be able to unsubscribe from receiving these emails by following the instructions at the bottom of the email.

Other Information: Ad Serving and Ziff Davis. At times we display ads both on our network of owned and operated websites and apps and on non-Ziff Davis websites and apps. When you visit one of our websites, use one of our apps or view ads that we serve off of our network elsewhere, you may see multiple kinds of ads, such as text ads next to search results and graphical ads shown on web pages and apps. Sometimes these ads are based on the content of the page on which they appear. Other times these ads are generated by matching the ad to your interests as inferred from your browsing activities collected online; or the ads may be based on your location using your IP address and/or browser- see Interest-based Ads below. Either way, Ziff Davis tries to show you relevant ads, and to do so, we may use information we know or receive about you, such as your browsing habits, gender, location or interests.

Interest-based Ads. We use cookies, Javascript, pixel tags, Device ID tracking and other technology to collect information about (i) your visit to our sites, your engagement with our apps and other third party partner websites and apps that we do not own or operate but with whom we have agreements and (ii) your interaction with emails we deliver (“Online Data”). We analyze what pages you visit on our sites and the third party sites, what products or services you view, and whether you view or click on ads that are shown to you. We use this information to send you interest-based ads. All such data is also collected anonymously, and is aggregated with other data we collect and/or similar data collected by partners to create segments, groups of users and certain general-interest categories or segments that we have inferred based on (a) demographic or interest data, and a general geographic location derived from your IP Address or mobile device, (b) the pages you view and links you click when viewing an email or using our sites and services and those of our partners, and/or (c) the search terms you enter when using certain search services. We use this information to get a more accurate picture of audience interests in order to serve ads we believe are more relevant to your interests.

Please note that we may sell or transfer Online Data to certain third parties such as advertisers who will use this data to serve ads that they believe are relevant to your interests, and who agree to maintain the confidentiality of this information. Some of these third parties may combine the Online Data with their own data about you to form a more detailed picture.

We store page views, clicks and search terms used for ad personalization targeting separately from your contact information or other data that directly identifies you (such as your name or email address), which we obtained as described above under Personal Information-however in some situations we combine the Online Data with your email address.

We will engage third party providers to assist with the collection, storage and segmentation of Online Data; and the providers are required to maintain the confidentiality of this information. These efforts do not result in the collection of personally identifiable information such as name or address; and we do not intentionally collect data that we consider to be sensitive, such as financial, health, or medical information or data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sex life. Except as may be set forth elsewhere in this Privacy Policy, this Online Data is retained for not more than 180 days after which it shall expire. However, the 180 day period may commence again if the same user subsequently visits one of our sites or a partner’s site.

To allow other users to find you.  In order to locate My IGN Members that a user may already know in the physical world and/or want to get to know in the online world, we allows users to search for members using information the user already knows, such as username, full name, or gamer profile, and identifies users matching that search information.

To ease future form filing. Some of our services use a registered user’s data to “pre-populate” online forms that are displayed for the purpose of collecting additional individual data by our websites, selected third party sites, and/or sponsors and advertisers.

Behavioral Targeting/Re-Targeting.  We partner with third party ad networks to either display advertising on our website or to manage our advertising on other sites. Our ad network partners may use cookies and Web beacons to collect non-personally identifiable information about your activities on our owned and operated sites and third party websites to provide you targeted advertising based upon your interests. Even though we do not disclose your personal information for targeted advertising purposes without your consent, if you click on otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt out by clicking here. Please note this does not opt you out of being served all advertising. You will continue to receive generic ads.

How You Can Change or Control what is Collected:

Cookies. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. You may stop or restrict cookies on your computer or purge them from your browser by adjusting your web browser preferences. If you would prefer that we not collect anonymous data that may be used to help determine which advertisements to serve you, opt out by clicking this icon ,which can be found on most of our webpages. However, if you “turn off,” purge, or disable cookies, although you may still use our websites, you may not be able to use all of the features, functions, or services available on our websites.

Digital Advertising Alliances. The Digital Advertising Alliance (DAA) is an independent non-profit organization that collaborates with businesses, public policy groups, and public officials to ensure that the high standards for consumer privacy, transparency and control are addressed and enforced.

Ziff Davis supports and adheres to the Self-Regulatory Principles for Online Behavioral Advertising of the DAA and is a member of the DAA in the US, EU and Canada and has Ghostery, Inc.’s assurance platform to comply with these Principles. As part of this service, online ads that we place using behavioral data we collect are expected to be delivered with the Advertising Option Icon (also referred to as the Forward i) or similar icon that helps users understand how their data is being used and provides choices for users who want more control. Online advertisements on our sites targeted to you based on previously collected Online Data about you by third parties should also have the Advertising Option Icon. This icon is also on each of our web pages. The Advertising Option icon provides information (and links to other information) on online behavioral ads, who is collecting and using your online data, how you can opt out and more.

Ziff Davis adheres to the EDAA principles and the EU self-regulatory initiative for online behavioral advertising (OBA).

Pixel Tags.  You can disable pixel tags by changing your browser settings to omit images and disable Javascript, or there may be commercially available software packages that can assist with dealing with pixel tags.

Updating Your Registration Information. You can correct, delete or change the information collected during user registration at any time at the profile page for that membership, app or website. Please allow five to ten business days for corrections or changes to be publicly displayed or implemented throughout our systems.

You may opt-out of location-based services at any time by editing the setting at the device level or by emailing us at [email protected]; and be sure to include “Privacy Policy” in the subject line.

If you have any trouble accessing, correcting or deleting any of your information, contact the website directly by clicking on the appropriate link (which should lead to a “Contact Us” or support page):

Your Newsletter and Email Subscriptions. You can opt-out or unsubscribe to a newsletter or other email lists at any time by following the instructions at the end of the newsletters or email you receive. You can also do so through the PCMag newsletter subscription management page (this page will display all of your newsletter subscriptions for PCMag.com and certain other Ziff Davis Newsletters),emedia’s Bulletins list (US) or emedia’s Bulletins list (UK). For Offers.com email subscriptions, please click here to send your request. Please allow five to ten business days for changes to take effect.

Your Subscription Information You can correct or change your PC Magazine Digital Edition subscription information by clicking here. Please allow two to four weeks for changes to take effect (if you are a new subscriber, your information may not be immediately available at this URL—please allow up to four weeks from placing your subscription order for processing). You can correct or change your Toolbox.com subscriptions and preferences using the account settings here. Please note member service-related communications are an integral part of the Toolbox.com service to which you subscribe and you will continue to receive these emails as part of the Toolbox.com service unless you cancel your account.

Stop Sharing of Lists.  Many customers appreciate the communications they receive from the third party providers of goods and services to whom our PCMag, B2B, emedia and Ookla divisions provide lists of our customers, but if you no longer wish to receive messages from individual providers, follow the unsubscribe link and instructions at the bottom of the message. To stop receiving messages from all third parties— including messages from third parties to whom you provided your Personal Information in order to download a white paper, case study or other document, or to enter an advertiser-sponsored sweepstakes or other contest—please send an email with your preference request changes to [email protected] and include “Privacy Policy” in the subject line.

If you encounter any issues with changing your preferences, please send an email to [email protected] and include “Privacy Policy” in the subject line. Please allow up to ten business days for any changes to be implemented throughout our systems.

Push Notifications We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

Ziff Davis operates websites hosted in the United States and, depending on your country of residence, the submission of personally identifiable information to our sites may involve some transfer of Personal Information to the United States. You understand and consent to having any Personal Information you provide transferred to and processed in the United States. You should be aware that privacy laws in the United States may not provide protections equivalent to those of your country of residence.

However, Ziff Davis complies with the U.S.–E.U. Safe Harbor framework and the U.S.–Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Ziff Davis has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Ziff Davis’s certification, please click here.

Ziff Davis’s privacy practices described in this Privacy Policy comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules System. To learn more about this program, please click here.

Other Useful Information Regarding Your Privacy

Some or all Personal Information maintained by Ziff Davis may be subject to transfer to another company in the event of a change of ownership of Ziff Davis or sale of any part of Ziff Davis. You will be notified via email and/or a prominent notice on our websites of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Security.  We believe we use reasonable precautions to keep the Personal Information you disclose to our websites secure and to only release this information to third parties that share our commitment to privacy. However, we cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties. In certain instances we may use Secure Sockets Layer encryption on anonymous data.

You are ultimately responsible for the security of your email address and password. Please take care when using and storing them. We recommend that you do not divulge your password to anyone. You should log out of your browser at the end of each session to ensure that others cannot access your Personal Information and correspondence, especially if several people have access to your personal computer or you are using a computer in a public place, such as a library or Internet café.

Children. Ziff Davis websites are not intended for use by children, especially those under 13. No one under age 13 should provide any Personal Information or use our public discussion areas, forums or chats. Minors under the age of 18 are prohibited from making purchases on our sites or obtaining coupons or codes from our sites to purchase goods or services on third party websites. If, notwithstanding these prohibitions, your children disclose information about themselves in our public discussion areas, consequences may occur that are not intended for children (for example, they may receive unsolicited messages from other parties).If it is discovered that we have collected PII from someone under 13, we will delete that information immediately.

Data Retention. The time period for which we keep information varies according to the information’s use. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary to fulfill a legitimate business need.

Links to Other Sites. Ziff Davis websites may contain links to other sites whose information practices may be different from ours. We do not have control over the information that is submitted to, or collected by, these third parties. You should consult the privacy policy of these other sites to learn how your privacy is protected.

Compliance with Law and Other Terms. Subject to applicable law, we reserve the right to release information concerning any user of our sites or services when we have grounds to believe that the user is in violation of our Terms of Use or other published guidelines or engages in (or we have grounds to believe is engaging in) any illegal activity, and to release information in response to court and governmental orders, other enforceable requests from government entities, civil subpoenas, discovery requests and otherwise as required by law. We also may release information about users when we believe in good faith that such release is required to protect the rights, property, safety or security of Ziff Davis, any of our users or the public, or to respond to an emergency.

California Residents. In accordance with the California Online Privacy Protection Act (“CalOPPA”), we may collect Personal Information about your online activities when you use our sites. While we give our users many avenues to opt out of providing Personal Information, we do not respond to Web browsers’ “do not track” signals, in accordance with California Business & Professions Code Section 22575. If you wish for us to refrain from gathering your Personal Information, please see our section on How to Change or Control What Is Collected.

California’s “Shine the Light” law, Civil Code Section 1798.83, permits our users who are California residents to periodically request and obtain certain information about any Personal Information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please submit your request in writing to:

For more information concerning your use of Ookla’s websites and services (including Speedtest and Pingtest), please visit Ookla Terms of Use page. The Ookla Terms of Use page are incorporated by reference into this Privacy Policy.

For more information concerning your use of all other Ziff Davis websites and services, please visit Ziff Davis' Terms of Use page. The Ziff Davis Terms of Use are incorporated by reference into this Privacy Policy.

Changes to the Privacy Policy.  We may change this Privacy Policy from time to time, and all changes will be effective at the time we post them. If we believe there is a significant change to this Privacy Policy or our data collection and use practices, we will indicate on our sites that our Privacy Policy has changed prior to the change becoming effective. The then-posted version of the Privacy Policy supersedes all prior versions. Your continued access to or use of any of our sites shall be deemed your acceptance of the Privacy Policy.

We urge you to come back to this web page and review this Privacy Policy regularly so that you remain aware of the terms and conditions that apply to you.

Questions or Complaints? If you have any questions on our Privacy Policy, you can contact us at [email protected]; and be sure to include Privacy Policy in the subject line. You may also contact us by writing to:

The TRUSTe program covers only information that is collected through these websites: Ziff Davis, IGN, IGN Canada, IGN UK, IGN Australia, IGN Mobile, AskMen, AskMen Canada, AskMen UK, AskMen Australia, PCMag, PCMag Canada, PCMag UK, PCMag Australia, PCMag Mobile, ExtremeTech, ExtremeTech Mobile, Computer Shopper, Geek, Geek Mobile, LogicBuy, TechBargains, Toolbox.com, ITtoolbox, Inside CRM, IT Management, IT Security, Voip-News, emedia.com, emedia.co.uk, emediausa.com, Ookla, Speedtest, and Pingtest and information that may be collected through these mobile applications: IGN Entertainment App, IGN App for PlayStation All Stars, IGN Video Game News Reviews Guides, IGN App for GW2, IGN App for Dead Space 3, IGN App for Elder Scrolls V, IGN App for Final Fantasy XIV, IGN App for PlanetSide2, TechBargains App, and the SpeedTest App.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe by clicking here.

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